Policy Declaration

At Cactus Hotels, our primary goal is to offer exquisite flavors from world cuisines, along with services related to health, beauty, sports, and entertainment, all presented with unique hospitality at a global standard. We prioritize the satisfaction of both our staff and guests above all else, aiming to provide quality service.

To ensure the safety and satisfaction of our guests, we work with a guest satisfaction focus while also ensuring workplace sustainability, tourism sustainability, and the sustainability of our guests who wish to benefit from our services. We comply with all legal requirements in our facilities where we prioritize employee safety, providing training for our staff regardless of religion, language, race, gender, personal preferences, and disabilities. We strive to contribute to well-equipped, environmentally respectful, and conscious generations.

By taking responsibility in all areas necessary for sustainable tourism services, we aim to enhance customer experience, increase awareness among staff, guests, and suppliers, support local communities, improve efficiency while reducing costs, and strengthen the ecosystem and human well-being.

We design our investment plans to maintain our Hotel at optimal standards, ensuring the continuous reduction of environmental impacts and promoting sustainable development and growth. We are committed to transparency, adhering to fundamental business ethics and combating corruption, while aligning our activities with the “United Nations Sustainable Development Goals” and “Turkey’s 2053 Net Zero Emissions” targets.